Last updated: 18 January 2026
At The Reiki Life, your privacy is respected and taken seriously. This Privacy Policy outlines how personal information is collected, used, and protected when you visit this website, make a booking, or purchase a service.
Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Booking details (date, time, selected practitioner)
- Billing information required to process payments
Payment information is processed securely through third-party providers and is not stored on our servers.
How We Use Your Information
Your information is used only for purposes directly related to the services we provide, including:
- Managing bookings and appointments
- Processing payments
- Communicating with you about your session or enquiry
- Maintaining internal records for business and legal purposes
We do not sell, rent, or trade your personal information.
Payments and Third-Party Services
Payments made through this website are processed using third-party payment providers, including Square.
These providers may collect and process personal and payment information in accordance with their own privacy policies. We recommend reviewing their policies to understand how your data is handled.
This website may also use services provided by:
Hosting and security providers necessary to operate the site
WooCommerce (for shop and checkout functionality)
Bookings and Appointments
When you book a session, the information you provide is used solely to:
- Reserve your appointment
- Ensure availability
- Communicate session details
Booking information is kept confidential and is not shared except where required to deliver the service or comply with legal obligations.
Cookies and Website Data
This website may use cookies to:
- Improve site functionality
- Support booking and shopping features
- Analyse general website traffic
Cookies do not give us access to your personal device or sensitive information. You can choose to disable cookies in your browser settings if you prefer.
Data Security
Reasonable steps are taken to protect your personal information from misuse, loss, unauthorised access, or disclosure. While no online system can be guaranteed 100% secure, appropriate measures are in place to safeguard the information we collect.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us directly. Requests will be handled within a reasonable timeframe, subject to legal and business requirements.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. Any updates will be published on this page.
Contact
If you have questions or concerns about this Privacy Policy or how your information is handled, please email us at: contact@thereiki.life